Privacy Policy

Introduction

This Privacy Policy explains how Vrindaan Infrastructure Private Limited, promoter of Braj Vrindaan, collects, uses, stores and handles personal information when you visit the Braj Vrindaan website, submit an enquiry, request project information, download documents, schedule a site visit or communicate with us.

We are committed to handling personal information responsibly and in accordance with applicable Indian data protection and privacy laws.

The Digital Personal Data Protection Act provides requirements relating to notice, consent, withdrawal of consent, reasonable security safeguards and rights relating to personal data.

Information we may collect

We may collect information voluntarily provided by you, including:

• Name
• Mobile number
• Email address
• City
• Property preferences
• Preferred property category
• Preferred plot or villa size
• Budget range
• Purpose of purchase
• Preferred site visit date
• Messages or enquiries
• Communication preferences
• Documents or information voluntarily submitted by you

How we use your information

Your information may be used to:

• Respond to your enquiry
• Provide requested project information
• Share brochures, master plans, payment plans and other requested documents
• Provide information regarding available property categories
• Arrange and manage site visits
• Request callbacks
• Connect you with authorised representatives
• Understand your property requirements
• Maintain enquiry records
• Provide customer support
• Improve our website and services
• Measure website traffic and campaign performance
• Prevent misuse, fraud or security incidents
• Meet applicable legal and regulatory obligations
• Send promotional communications where you have provided appropriate consent

Promotional communications

Where you choose to receive promotional communication, Braj Vrindaan, Vrindaan Infrastructure Private Limited or authorised representatives may contact you through telephone, SMS, WhatsApp, email, or other communication channels expressly permitted by you.

These communications may relate to project updates, availability, pricing, events, offers, site visits, development progress and other Braj Vrindaan information.

You may withdraw your consent for promotional communication at any time by contacting customer-care@brajvrindaan.com or +91 99999 92512.

Withdrawal of promotional consent will not necessarily affect transactional or enquiry related communication reasonably required to respond to an existing request.

Consent

Where consent is relied upon, we seek to ensure that it is informed and connected to the stated purpose.

Submitting an enquiry does not automatically mean that you are required to agree to unrelated promotional marketing.

The DPDP framework recognises consent as a clear affirmative action and provides for withdrawal of consent.

Sharing of personal information

Information may be shared, where reasonably necessary, with:

• Authorised sales representatives
• Customer relationship teams
• Website and technology providers
• Hosting providers
• CRM providers
• Email and communication platforms
• SMS and WhatsApp service providers
• Analytics providers
• Advertising platforms
• Professional advisers
• Legal and compliance professionals
• Government or regulatory authorities where disclosure is required

Analytics and advertising

The website may use analytics and advertising technologies including services provided by platforms such as Google and Meta.

These technologies may help us understand website traffic, measure advertising campaigns, improve website performance and understand how users interact with the website.

Please refer to our Cookie Policy for additional information.

Data retention

Personal information may be retained for as long as reasonably required for:

• Responding to enquiries
• Managing customer relationships
• Maintaining transaction records
• Legal or regulatory compliance
• Dispute management
• Fraud prevention
• Internal records
• Other legitimate purposes permitted under applicable law

Security

Reasonable administrative, organisational and technical measures are intended to protect personal information against unauthorised access, disclosure, alteration, misuse or loss. The DPDP framework requires reasonable security safeguards for personal data.

However, no online system, website, electronic transmission or data storage environment can be guaranteed to be completely secure.

Your privacy choices

Subject to applicable law, you may contact us regarding:

• Access to information relating to you
• Correction of inaccurate information
• Updating your information
• Withdrawal of consent
• Deletion requests where applicable
• Marketing preferences
• Privacy related concerns
• Grievances regarding use of your personal information

Children

The website is intended for adults interested in real estate and related project information.

We do not knowingly seek personal information from children through property enquiry forms.

Third party websites

The website may contain links or integrations relating to Google Maps, social media platforms, messaging platforms and other third party services.

Their websites and services are governed by their own privacy practices.

Changes to this policy

This Privacy Policy may be amended periodically to reflect changes in applicable laws, technology, website features or business practices.

The latest version will be published on this website with its effective date.

Privacy contact

Vrindaan Infrastructure Private Limited, Braj Vrindaan

A 46, Upper Ground Floor, Sector 136, Noida, Uttar Pradesh, India

Customer care: +91 99999 92512

Email: customer-care@brajvrindaan.com